A1 Life is fully committed to providing a service that safeguards your privacy.

In today's world of identity 'theft' protecting your privacy is vital! The following policy statement outlines how we may collect and use personal information about you and provides assurances on things we will not do.

We may collect personal information about you from sources including, but not limited to, the following:

• When you contact us with an enquiry or in response to a communication from us.
   
  
• From publicly available sources, such as the electoral roll.
   
  
• Verification of your identity, in accordance with money laundering regulations.
   
  
• When we supply you with a product or service.

We will only use your personal information for the following purposes:

• In the administration of our client accounts, products and services.
   
  
• In the detection of fraud or loss.
   
  
• To assist us in providing quotations, administering your policy, and complying with regulatory requirements.
   
  

All information you provide us with is subject to the Data Protection Act 1998. You may be assured that we and any company associated with us, will treat all personal and sensitive data as confidential, and will not process it, other than for legitimate purposes.

Procedures are in place to ensure that the information is accurate, up to date and not kept for longer than is necessary.

Measures will also be taken to safeguard against unauthorized or unlawful processing, accidental loss or destruction of the data.

Subject to certain exceptions, you are entitled to have access to your personal and sensitive data held by us. You may be charged a fee (subject to the statutory maximum) for supplying you with such data.

For your protection and to assist with staff training incoming telephone calls may be recorded and/or monitored. We will use your personal information for the following purposes:

• We may transfer our rights and duties under any agreement, in the execution of your business.
   
  
• To contact you with details of products and services that we or any associated companies provide us with, and which we consider may be of interest and value to you.
   
  
• These could include improved premiums, special offers and customer satisfaction questionnaires. If you do not wish to be contacted in this way, please write to:

Sales Administration Manager
A1 Life LLP Suite F15
Preston Technology Management Centre
Marsh Lane
Preston PR1 8UQ
E-mail quotes@a1life.co.uk

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